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Thank you for submitting information about your furnace. Here is what to expect next:


After we receive the furnace material information from your technical contact, our team will reach out to discuss your project, answer questions, and clarify any details we need. Then, we will send you a quotation for the project.

Pre-project Questionnaire

After your quote is accepted, we will work with your team to schedule a date to begin on-site work. We will also request more details from your technical contact about the furnace materials, plant support, and safety. The details that we collect from your technical contact will be used to construct a digital model of your furnace.

When the quote is accepted, we will begin preparing for your project.

Digital Furnace Model

The digital furnace model will be used throughout the project to guide placement of sensors, analyze radar data, and report the condition of your refractory block by block. If you would like to see an example of the interactive report that you will receive, visit the sample report link below.

Project Kick-off Call

Before on-site work begins, we will create an inspection plan that designates specific areas of the furnace for data collection each day. We will also schedule a project kick-off call with your team to review and confirm details of the project.