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Thank you for submitting a request for a SmartMelter® quote. Here is what to expect next:

Furnace Material Information

A request for more details about your furnace will be sent to the person you designated as the technical contact. This information will help us understand the refractory area we can cover with our sensors and the amount of time and labor it will take to complete the on-site work. We will need this additional information in order to provide a quote.


After we receive the furnace material information from your technical contact, our team will reach out to discuss your project, answer questions, and clarify any details we need. Then, we will send you a quotation for the project.

When the quote is accepted, we will begin preparing for your project.

Pre-project Questionnaire

After your quote is accepted, we will work with your team to schedule a date to begin on-site work. We will also request more details from your technical contact about the furnace materials, plant support, and safety. The details that we collect from your technical contact will be used to construct a digital model of your furnace.

Digital Furnace Model

The digital furnace model will be used throughout the project to guide placement of sensors, analyze radar data, and report the condition of your refractory block by block. If you would like to see an example of the interactive report that you will receive, visit the sample report link below.